Cycling event volunteers

We pride ourselves on running some of the best challenge event bike rides in the UK. Providing our riders with a safe and enjoyable day is our priority. But there is more to these exciting events than riding a bike – it takes a dedicated team of different roles to make them happen.

Crew members take on many important tasks. From promoting to staffing registration, signing routes to managing refreshment stops, there is so much you can do to help make these rides a success. These volunteers are fully supported, briefed and advised by one of our regional bike team staff, so are always in good hands.

Do I need to be a cyclist?

Of course not. We need friendly individuals to help at start and finish points and refreshment stops; confident administrators to work on registration desks; and able people to help set up tents, put up banners and crowd barriers. But if you are a cyclist, your invaluable expertise could help us with route signage and mechanical repairs.

How much time will I need to commit?

This depends on what you will be doing. Our rides are usually on a Sunday involving an early start and a late finish, but you can decide how much time you would like to commit. Some volunteers help out for a couple of hours while others stay for the whole day.

How many cyclists take part?

This can vary from 300 to 1,000 riders.

See the list below for an outline of some of the key roles we need to fill.

Signage

Responsibilities will include:

  1. Placement and/or retrieval of signs.
  2. Navigating the route using cue sheets.
  3. Using simple tools (hammer, cutters).
  4. Being the caboose for the ride. This means you and your teammate will follow the last rider each day and pick up the signs along the way.

3 teams of 2 people each will be needed for the signage team. Suitable vehicles are needed, preferably closed, which can handle up to 200 signs.

Parking/security

Responsibilities will include:

  1. Directing vehicles to allocated parking area.
  2. Directing entrants to start.
  3. Using simple tools (hammer, cutters).
  4. Unlocking/Locking car park gates (where necessary)

1 - 2 people needed for this team.

Registration

Registration teams will need to report to the ride start/finish by 6am on Sunday morning of the ride. Registration of riders is usually complete by 9am. Riders will start to return to the start/finish point at around 12noon.

Responsibilities will include:

  1. Registering riders upon their arrival to venue.
  2. Verifying all participants have completed all necessary forms, have met pledge requirements, and are cleared to participate in the ride.
  3. Handing out participant numbers and route information.
  4. Assisting with directing participants to the start line.
  5. Welcoming riders back at the finish point
  6. Checking riders back in
  7. Assisting with presenting medals to each rider as they finish
  8. Instructing participants on bike and luggage drop off points. (linear routes)

For most rides we will require a team of at least 6 volunteers. Usually those who work these assignments go on to crew other ride duties during the day, but this is not essential. Some crew members will agree to support registration and deregistration but if you can only do one of the sessions that will be fine.

Team members will be invited to attend a pre ride briefing prior to the ride day.

Feed station

People staffing each feed station must:

  1. Set up refreshments stop at side of road or in village hall.
  2. Hand out food and drink to the riders
  3. Prepare hot drinks (where village halls are used)
  4. If necessary, check riders in when arriving or out when leaving the rest stop.
  5. Encourage, congratulate, and otherwise keep up the spirit of the riders.

Feed Station teams will require at least two people. We have between 4 - 6 rest stops per event, excluding lunch, which is staffed separately.

Sweep vehicle

Responsibilities will include:

  1. Drive passenger pick up truck or mini-van with bike rack, and pick up riders with technical or medical problems, transporting them to the nearest rest stop or medical team member.
  2. Provide additional safety and support to riders.
  3. You may be asked to pick up signage along the route.
  4. You should be able to lift 20-30 lbs. comfortably.
  5. Ability to navigate route and read cue sheets.

A minimum of one team of 2 people per vehicle will be needed for the sweep vehicle team.

Roadside marshal

Responsibilities will include:

  1. Ensure signage (if required) is appropriately placed for both the participants (arrows etc.) and all other road users (warning signs etc).
  2. To warn and/or provide awareness to all other road users of the cycle event in progress; and to request their tolerance and patience, particularly when cyclists are passing in number.
  3. To indicate a change in direction or potential hazard to the cyclists and other officials in the event.
  4. They must ensure their own safety at all times, be it at their allocated post or travelling to or from the allocated post.
  5. Advise Event Controller when first and last cyclists have gone through.

1 - 2 people needed for this team.

Loading/unloading supply trucks

People staffing each rest stop (site crew) must:

  1. Assist in loading the supply truck(s) at the ride start/finish point on the day of the Ride or, sometimes, the day before the Ride, and/or unloading the truck(s) on Sunday evening after the Ride.
  2. Assisting with getting site set up gear in place including erecting Start finish gantry, erecting tents or small marquee, putting finish funnel in place and positioning crowd barriers.

You must be able to lift up to 50 lbs. without difficulty.

Luggage transport

Responsibilities will include:

  1. Assist other team members with luggage check in/out.
  2. Transport, load and unload luggage to and from start and finish venues.
  3. Assist in distributing luggage to participants at close of event.
  4. You should be able to lift 20-50 lbs. comfortably.

2 people needed for this team.

Cycle transport

Responsibilities will include:

  1. Take care to wrap cycles for transportation
  2. Assist transport contractor with loading of participant's cycles.
  3. Assist with unloading of cycles at drop off venues.
  4. You should be able to lift 20-50 lbs. comfortably.

2 people needed for this team.